Mooncake orders cut off time on 3 September Saturday. Limited production.

Terms and Conditions


 PICK UP and SHIPPING

Pick up (By your courier) 

 

Pick up day and time window:

Tuesdays: 30 Aug and 6 Sept, 11:00am - 1:00pm

Saturdays(Refrigerated products): 3 Sept and 10 Sept, 11:00am - 1:00pm 

If you miss the pick up window and do not contact us within 24 hours, we will cancel your order without refund.

 

Shipping to Australia wide by Australia Express Post 

Your order will be dispatched on Monday to Tuesday at our end. By selecting Express Post will allow 1- 4 business day by Australia Post, please see information in here.


Shipping fee is flat rate $30 for maximum 6 boxes in one parcel box. Please contact us if you wish to purchase more than 6 boxes for shipping.

 

Delay and damage

We do not hold responsivities for any delays and damages occurred by the third party shipping company, Australia Post, please determine your risk tolerance before placing your order. You would add extra $200 cover by ticking optional additional fee at the cart.

 

 

Shipping packaging

We will pack your order in bubble wrap and in a cardboard mailing box. We will pack your order in a great protection to avoid damage, however, we do not hold responsivities for any damages.

 

RETURNS AND REFUND

All sales are final. We do not issue refunds, accept cancellations, or allow exchanges.

We are not able to provide a refund or replacement if you change your mind or order incorrectly. 

If you receive a product that is significantly different from the description, please contact us. Please keep your proof of purchase.

 

TERMS OF SERVICE 

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time.

Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.